For electrical contractors

Keep the job details together.

For electrical contractors: inquiries, quote revisions and the office work between site visits.

Start with the problem you have

Some weeks the phone rings while you are up a ladder. Other weeks it barely rings, because nobody nearby finds you on Google.

Missed calls

The phone rings and nobody can get to it

We design and build call answering that would take the calls your voicemail would get and draft the reply. Written replies wait until you have read them.

How we would design call answering

If calls come in but nobody can get to them, call answering may be worth examining. If the phone is quiet, we first look at how customers find and contact you.

The request changes before the visit.

A customer emails photos, then calls with another detail. A property manager adds access instructions. The person attending the job needs to know which information is current.

A small repair and a planned panel upgrade start with different questions. The office needs enough detail to route the request without turning an inquiry into a technical judgment.

For the ambitious owner looking to identify bottlenecks and scale their business.

Follow one request through the business.

  1. From inquiry to review

    We look at what information is collected, who reviews it and which questions belong with a qualified person.

  2. When the quote changes

    We examine where revised scope and selections are recorded, how the office updates the quote and what the person going to site sees.

  3. Before a customer finds you

    If local search needs attention, we examine your pages. Do they explain the electrical work you accept, your service area and how to make an inquiry?

Choose a change that fits the work.

The Discovery Audit examines the agreed part of that process. It can recommend a clearer record, a smaller adjustment, better service information or a scoped Build. You receive one report and a walkthrough. Use it whether you ask us to build or make the changes yourself.

Technical decisions stay with qualified people.

Any proposed intake or call-answering Build would collect agreed information and route uncertain questions. It would not diagnose an electrical fault, approve a design or decide whether work is safe. We agree and test the boundaries before use.

Who you deal with

  • Madden WynansSurrey, BC
  • Dalton McNabbSurrey, BC

The person who scopes your work stays your contact.

Common questions.

Would this replace our quoting judgment?

No. We look at how information is collected and prepared. Prices, scope, safety judgments and commitments stay with the people you assign.

Do you connect to our job software?

We examine the tools in scope first. A connection is proposed only where the tool supports it and the need justifies the work. No particular integration is promised on this page.

What if we mainly need better local search?

We can begin by discussing that issue. Any paid research or changes have their own agreed scope; you do not have to buy a call-answering Build.

Tell us which job details your office keeps having to chase.

A free 30-minute call, nothing to prepare, no access to your systems. If what you describe isn’t worth changing, we’ll tell you, and it won’t have cost you anything but the call.

Anteform · Surrey, BC